THIRANDAL MIDUKKU LTD
SHIPPING & DELIVERY POLICY
Last Updated: May 2026
1. Shipping
Thirandal Midukku Ltd operates an online marketplace connecting customers with independent vendors. Products may be dispatched directly by the relevant vendor or through a delivery service arranged by the vendor or Thirandal Midukku.
Shipping options and applicable delivery charges will be shown at checkout where available.
2. International Delivery
We may offer delivery to selected countries. Availability depends on the product, vendor, destination and applicable shipping restrictions.
International orders may be affected by customs clearance, import restrictions, courier delays, weather and other circumstances outside our reasonable control.
3. Delivery Times
Estimated delivery times will be provided where available. Delivery dates are estimates unless a specific delivery date or period has been expressly agreed.
Delivery times may vary depending on the vendor, shipping method, destination and customs processing.
Nothing in this Policy limits any statutory consumer rights relating to delivery.
4. Customs & Import Charges
International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country.
Unless expressly stated otherwise or required by law, these charges are the customer's responsibility.
Customers are responsible for ensuring that products can legally be imported into their country where applicable.
5. Delivery Information
Customers must provide accurate and complete delivery information.
If incorrect or incomplete information causes a delivery failure or additional delivery costs, the customer may be responsible for those costs where permitted by law.
6. Tracking & Delays
Tracking information may be provided where the selected delivery service offers tracking.
We are not responsible for delays caused by customs authorities, postal services, couriers, severe weather, government restrictions, transportation disruption, or other circumstances outside our reasonable control.
7. Damaged, Missing or Faulty Deliveries
Customers should contact the vendor or Thirandal Midukku promptly if an order:
- arrives damaged;
- is missing;
- does not arrive within the expected period; or
- is materially different from what was ordered.
Customers should retain packaging and photographs of any visible damage where possible.
Issues will be handled in accordance with applicable law and our Returns and Refunds Policy.
8. Vendor Responsibility
Where a product is sold by an independent vendor, the vendor is generally responsible for fulfilling and dispatching the order unless Thirandal Midukku has expressly undertaken responsibility for delivery.
Thirandal Midukku may assist customers with delivery enquiries and communications with vendors or delivery providers.
Nothing in this Policy excludes or limits any legal responsibility or statutory consumer rights that cannot lawfully be excluded.
9. Risk in Goods
For UK consumers, risk generally passes when the customer, or a person nominated by the customer other than the carrier, takes physical possession of the goods, except where applicable law provides otherwise.
10. Contact Us
Thirandal Midukku Ltd
20 Wenlock Road
London, England
N1 7GU
Email: info@@thirandalmidukku.com
Phone: +44 7565 543057
11. Governing Law
This Policy is governed by the laws of England and Wales, subject to any mandatory consumer rights applicable to the customer.
